Brisbane Airport Partners with Prosegur Change for Premium Traveler Services

Sunday, November 3, 2024

Brisbane Airport has unveiled an exciting new partnership with Prosegur Change, a renowned global leader in foreign exchange services. Starting today, travelers passing through the airport will begin to notice the iconic yellow and black Prosegur Change branding being rolled out across the terminals.

This collaboration is set to elevate the airport’s financial services, offering a comprehensive suite of advanced, user-friendly solutions. Passengers will have access to cutting-edge ATMs capable of dispensing up to ten major currencies, ensuring convenient currency exchange at their fingertips. Additional innovations include interactive transaction tablets, a seamless online eCommerce platform, and the popular prepaid Travel Money Card.

To further enhance customer experience, Prosegur Change will introduce LED displays for real-time updates and a variety of cash-to-cash and cash today machines, streamlining the process of obtaining local currency. With this partnership, Brisbane Airport aims to provide travelers with a smoother, more efficient financial service experience, embodying the latest in smart digital technology.

Martin Ryan, Brisbane Airport Executive General Manager Commercial was pleased to welcome Prosegur Change to the BNE community at an incredibly exciting time.

“This new partnership signifies the first chapter in the International Terminal’s one-of-a-kind retail evolution.

“We’re delighted to partner with a global brand that’s leading the way in innovation and aligns with our vision of providing exceptional customer service and an enhanced passenger journey,” Mr Ryan said

Prosegur Change’s CEO Sacha Zackariya said “We are thrilled to be bringing our brand to Brisbane Airport at such an exciting time. As the airport evolves to meet the demands of the future, we look forward to becoming a part of this vibrant journey and delivering a unique experience to travellers from around the world.”

Prosegur Change’s debut will coincide with the launch of a range of new travel essentials, food and beverage options, and specialty retail concessions. These additions follow a Request for Proposal (RFP) process that attracted bids from leading retail operators for over 32 premium opportunities within the International Terminal. Announcements about the remaining successful partners will be revealed in the coming weeks.

This retail expansion is part of Brisbane Airport’s ambitious $5 billion Future BNE transformation project, which encompasses comprehensive upgrades to both terminals, plans for Terminal 3, and significant industrial and commercial developments.

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